Frequently Asked Questions

When will my order ship?

Most orders are processed within 2-5 business days. Once your order ships, you'll receive a tracking number by email.

How long does shipping take?

Shipping within the United States typically takes 3-7 business days after your order has been processed.

How can I track my order?

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Do you accept returns?

Yes! Eligible items may be returned within 30 days of delivery. Items must be unworn, unwashed, and in their original condition.

What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll work quickly to make it right.

Can I change or cancel my order?

We begin processing orders as quickly as possible. If you need to make a change or cancel an order, please contact us immediately. While we cannot guarantee changes after an order has been placed, we'll do our best to help.

Do you offer exchanges?

If you need a different size or have an issue with your order, please contact us and we'll review the best solution available.

How do I contact Pearl and Wings?

You can reach us through our Contact page. We aim to respond to all inquiries as quickly as possible.

Do you offer new arrivals regularly?

Yes! We're always working on new designs and collections. Follow us on Instagram @pearlandwings and TikTok @pearl.and.wings to stay updated on new releases.

What makes Pearl and Wings different?

Pearl and Wings was created to celebrate everyday beauty, confidence, and comfort. Inspired by motherhood, growth, and life's meaningful moments, our collections are designed to help women feel comfortable, inspired, and uniquely themselves.