Shipping & Returns
Returns & Exchanges
At Pearl and Wings, we want you to love your purchase.
Return Eligibility
Items may be returned within 30 days of delivery if they are:
- Unworn
- Unwashed
- In original condition
- Free from damage, stains, or odors
Non-Returnable Items
The following items are not eligible for return:
- Final sale items
- Gift cards
- Personalized or custom-made products
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work quickly to make it right.
Return Process
To start a return, please contact us with your order number and reason for return. Additional instructions will be provided once your request is reviewed.
Refunds
Approved refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your account after processing.
Questions?
If you have any questions about shipping, returns, or your order, we'd love to help.
Please contact us through our Contact page and we'll get back to you as soon as possible.